By placing a booking with BLUE GREY COTTAGE (the property owner/his/her representative) you (the lead guest) and your booking party (guests) agree to the following terms and conditions as set-out.

During your stay at BLUE GREY COTTAGE you agree to abide by the subsequent conditions as set-out. If you have any questions about booking with us, please contact us before making a booking.

The maximum number of staying guests is illustrated in the room occupancy details on the website. Where the person making the booking is different to the lead guest taking up the occupation, the person making the booking may be held responsible for cancellation, non-arrival and damages as set-out within. Only the lead guest and the named booking party are allowed to use BLUE GREY COTTAGE (the property) and its facilities, any third party visitors are only allowed access at our express permission. To secure any booking we require a valid credit/debit card or bank deposit to secure your booking.

All guests agree to respect the privacy and peace of neighbours and the owners at all times. We reserve the right to cancel a booking with immediate effect if guests are not honouring this agreement or causing a disturbance / nuisance neighbours or the owners.

Check-in & check-out
Guests must check-in and check-out by the times stated below;

Check-in by: 15:00 and before 20:00 on day of arrival. Late arrival only on notification. Check-out by: 11:00 on day of departure.

Cancellation, returned deposit & non-arrival conditions
Guest who need to cancel a booking should contact us at BLUE GREY COTTAGE as soon as possible. Non-arrival guests, who are unable to attend or fail to attend for whatever reason, the full amount of the booking will be due.

Grace period
No fees charged for bookings canceled within 24 hours of booking.

In the rare event we need to cancel your booking with us, please be aware that we cannot be held liable for circumstances beyond our control and that our liability to you is limited to the refund of any payment already made.

WiFi fair & appropriate usage policy
Where WiFi Internet access is provided, guests accept to use this access to the Internet fairly and appropriately. We may monitor network performance and user usage in order to maintain a fair and high level of service to our guests.

The Internet access provided is intended for general use such as access to the world wide web, email, messaging, social media, light video / music / media streaming. It is not intended or ideally suited for heavy media streaming, online gaming, extensive downloads / uploads. Access to illegal activity or use of our network for illegal activity is not prohibited and will be reported to local authorities.

Damages & lost property
We reserve the right to charge the lead guest for any damages caused through the course of a booking by any member of the booking party. This includes breakages, spillages, stains, damage to furniture or fixtures and fittings. Any accidental damages should be reported as soon as possible in order to minimise damage and associated costs. Lost keys will incur a replacement charge per key lost.

Any lost property, if discovered and found, left behind by guests during a stay will be held for a period of 1 month. While we will make our best efforts to reunite lost property with their owners we accept no responsibility in replacing lost items and encourage guests to ensure they have all their belonging before checking-out. We may offer to post lost items via recorded delivery at the cost of the property owner, otherwise collection can be arranged.

Smoking
Smoking of any tobacco products including, but not limited to cigarettes, pipes, cigars, snuff or chewing tobacco, is only allowed in balconies and terraces.

Pets
We do not accept pets throughout the accommodation.

Parking
Where on-site parking is provided guests accept that they park their vehicles at their own risk.